The Download: Unwrapping Lollipop for Moto Maxx and Moto E

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Some sweet news for Moto Maxx and Moto E today: As we promised, we are continuing to expand Android 5.0, Lollipop to two more devices! We have begun rolling out Lollipop for Moto Maxx with soak testing in Brazil and Mexico and for Moto E in Brazil and India (learn more information about soaks here). 

Lollipop will first come to Moto Maxx and Moto E smartphones bought at retail. As we normally do, we’re starting by rolling out the upgrade to smaller test groups, and if the results are strong, we will expand the software to more phones. 

For Moto E users, you can prepare for the upgrade by making sure you have the latest version of Motorola Update Services from the Play Store. 

We’re working hard to continually make your phone better and better with the latest Android, and we will keep pushing out new software to you. If you’re new to Lollipop, check out our FAQs and support notes and give the Motorola Owners’ Forum a spin for additional insight from other users and experts. You can always check the latest on upgrade news for your phone by visiting our Software Updates page. Please let us know what you think about Lollipop on our Facebook, Google+, or Twitter. Enjoy!

Posted by David Schuster, Software
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Update 2: It's time to unwrap: Android 5.0, Lollipop is here

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Get ready for something sweet! AndroidTM 5.0, Lollipop is officially here for some of our Motorola devices!

We’ve started to roll out Lollipop in phases just a week after the public release of the software to the following devices in the US:
  • Moto X (2nd Gen.) Pure Edition
  • Moto G (2nd Gen.) US GSM 
  • Moto G (2nd Gen.) Global GSM retail versions sold in the US
The most ambitious release yet, Lollipop brings a number of tasty enhancements, including:
  • A new look and feel. Google brings its all-new Material Design to life with a bold, new visual style. The new user interface is designed to enable better, more natural touch screen interactions and introduces vivid new colors, typography, and edge-to-edge imagery to make using your phone more fluid.
  • Your device, your rules. Catch up with notifications on your lock screen and even dismiss them without unlocking. New "Downtime" and "Interruption" settings also allow you to decide what people and what notifications get through at times that you choose.

    • Share your device. You know that moment when your kid plays with your phone or a friend needs to borrow it? Use "Guest" mode or another account you’ve set up to share your device. You can also pin a view to limit the user to a particular application. 
    • Let there be light. Shine a light by using the new flashlight in Quick Settings. Just swipe down with two fingers from the status bar to see it. 
    • Battery saver. The Battery settings panel now shows an estimated projection for how much time you have left even while you're charging. You can also enable a new battery saver mode that will save power by reducing performance and most background data operations to extend your battery life. 
      For more about these new features, find details at our Lollipop support page and on Google’s official Lollipop page. We’re working hard with our carrier partners to bring this update to more of our devices as soon as we can. You can always check out the latest upgrade status for your phone by visiting our software updates page.

      Hope you find the update as sweet as we do.

      Updated November 24, 2014
      Gobble, gobble! We have begun rolling out Lollipop to Moto X (2nd Gen.) users on Verizon in the U.S

      Updated December 12, 2014
      We have begun rolling out Lollipop to Google Play Edition Moto G (1st Gen.) and have also begun the rollout to retail Moto X (2nd Gen.) in Brazil and Mexico. 

      Posted by Seshadri Tangutur, Software Engineering
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      Q&A with David Pascual, Winner of the Moto 360 Design Face-Off

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      Earlier this year, thousands of you participated in our Moto 360 Design Face-Off, a competition in which users submitted their ideas for watch face designs and then voted on their winner. The talented victor, David Pascual, won a Moto 360 and the chance for his design to be officially included on the watch.

      The winning watch face, along with four additional new watch faces, is available to all Moto 360 owners through an update on the Motorola Connect app. Also available with this new update is the ability to create your own custom watch face, selecting everything from the background image to the style of the tick marks and watch hands.

      We sat down with David to chat more about the nuances of his design, how he came up with the idea, and what advice he has for other Moto 360 designers.

      David Pascual (Photo Credit: Maro Hagopian)

      What do you do for a living?
      I am the Director of Web Content Development for SiriusXM Satellite Radio. I’ve been at SiriusXM for roughly seven years working on just about everything that touches our site. Our service has an incredibly wide variety of content and it makes for a consistently challenging and fun job.

      I’m also a student at Georgetown University’s McDonough School of Business working on obtaining an MBA. I’m focusing on entrepreneurship and marketing, two areas I’ve long been interested in. This contest actually validated one of the reasons I elected to go to Georgetown—the close supportive nature of the students. During the voting period, I posted my design to a class Facebook page and received overwhelming support. I’ve been stopped many times by students asking if I’m “the watch guy” and to let me know they liked and voted for my design.

      What inspired the design you submitted to the contest?

      I started following Moto 360 ever since the original announcement in March. I think that, like so many people, I loved that the form was being focused on as much as function. For many guys, a watch is essentially the primary—perhaps only—piece of “jewelry” that they wear. With that in mind, I wanted to create a face that followed classic design cues and would look good on an analog watch. Then I wanted to enhance it with the functionality that digital enables. For me, the biggest opportunity was the integration of a glance-able calendar. This really pushed the final design that has essential markings along with a prominent calendar ring.

      I was pretty excited to create a design that I thought fulfilled that simple yet useful objective. Still, I didn’t imagine it would go on to be in the top 10, let alone win. There were a ton of great designs, so it was particularly rewarding to see so many people seem to share the vision I had of a watch face.

      Were their any particular experiences that either led to you design or that had an impact on you as a designer as a whole?

      At work, we spend a lot of time thinking about who or why someone might use or consume a piece of content, and this really drives design and development decisions. This principle greatly applied here, and I spent a lot of time considering what makes for a successful watch. One of my conclusions was it needed to retain the ability to be usable at a glance above all else. Everything on the face is designed to be simple enough to read within a few seconds.

      What nuances are there to your watch face that might not be immediately apparent?
      Probably the calendar ring. It is actually two rings sandwiched together. There’s an inside and outside ring for AM and PM event indicators. If the inside ring has a filled region from 4-5, this means you have a 4am-5am appointment. Conversely, if there were an outside ring shaded from 4-5, it would mean you have a 4pm-5pm appointment.

      You're a Moto 360 user and also a designer of a watch face interface. What do you think are important considerations when creating watch faces that people can choose from?

      I think it’s really important to consider what the objective is before starting the actual design. Why is it people would want to use your face? I’ve always found it’s easier to create a successful design—whether it be a web page, app, design face, etc.—if you can clearly state what the definition of success is.

      Do you feel there was anything different about creating a round design instead of a rectangular one?
      Actually designing a round face felt natural since I’ve only ever owned watches with round faces. It was a nice departure from rectangles, which is the shape of virtually everything else I work on.

      David with the Moto 360 team at Google I/O

      Did you learn anything from working with Motorola to bring the watch face to life?

      The Motorola team did all the real work to take my design concept to an executable face [Editor’s note: We really just helped!]. I included a few things that weren’t yet possible in Android Wear, so they helped iron those issues out. They also helped add some finishing so the display would be optimized for the number of pixels on the Moto 360. It was awesome seeing their expertise help translate a concept into a finalized face.

      Any advice for other designers and developers creating app experiences for Moto 360?

      I think the best piece of advice is to get a Moto 360 and really see how and when you use the watch. It will help clarify both face design and app opportunities. One of my favorite apps, for example, is a tip calculator. It’s perfect in the moment application because the result is immediate and inputs are minimal. I’m sure many other situations exist where having a ready display on your wrist can remove the need for getting out and using your phone to complete a task.

      Now that you've used the watch for a while is there anything you would have designed differently? Any plans for future designs?

      I’m pretty happy with how the designed turned out. I do have a better understanding of what’s possible, so future designs would be slightly different with those parameters in mind. I’ve already started working on a few additional faces actually. Free time is a bit short at the moment so I’m hoping to finish them up in December after the school term ends. In the meantime I’ll keep downloading every face I can get my hands on. It’s been a lot of fun to see what others come up with. I’d like to thank everyone again who voted for my design. It was fun to create and submit to the contest and overwhelming to see the support it received. Thank you!

      Posted by Noelle Chun, Social Media
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      The Download: It’s Time for a Moto 360 Android Wear Update

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      Moto 360 was designed to be timeless—and that goes for our software, too! Today we are beginning to roll out a new Android Wear update coming to your watch soon. In this update you will find:
      • Smart Battery Saving - When your battery hits 15%, your Moto 360 will turn off ambient mode, so you don’t have to remember to. 
      • Timely Time Checks - Moto 360 will synchronize the time with your phone more often to make sure it is up to the minute.
      • User Interface Tweaks - We observed with consumers that there are many times where you want to use your Moto 360 as truly a classic watch—a beautiful way to see the time. A new gesture now lets you see the full watch face without permanently dismissing a notification. Just touch the top of a notification and swipe down. You’ll see the notification again when you have another high priority notification. 
      • Mood Lighting - Moto 360 will adjust to the lighting of the room while charging, so that it isn’t too bright or too dark. 
      • Readying the wires for Bluetooth - There are a couple of under-the-hood enhancements that will pave the way for connecting Bluetooth headsets to the watch.
      • Bug Squashing - As usual, bugs are squashed to enhance the overall user experience. 
      We will roll out the new software in phases. Look for the update notification on your watch! You will be prompted to install. To install the update, make sure that you’re connected to your phone with an internet connection and that your watch has at least 80% battery. 

      Let us know what you think. And keep checking our official Moto 360 Google+ community for more news and fun.

      Posted by Lally Narwal, Product Marketing
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      Nexus 6 from Google and Motorola: More Android. More screen. More everything.

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      At Motorola we’ve been big believers in Android since the very beginning. We love its power, its flexibility, and how it gives you the freedom to choose the experience that’s right for you. In fact, the only thing that would be better than Android is...more Android. That’s why we’re so excited to have been able to work with Google’s Android team to bring you the new Nexus 6, featuring Android 5.0 Lollipop.

      With Nexus 6, we’ve worked with Google to bring you a bigger phone with more everything. More screen. More speed. More power. And, it’s the best Android experience ever with:

      • More room to view: With a six-inch Quad HD display, Nexus 6 is great for watching, reading, playing and doing. 
      • More doing, less charging: An around-the-clock 3220 mAh battery gets you through your day and more. Plus, the included Motorola Turbo Charger gives you a quick burst of power when your battery needs it the most. All it takes is 15 minutes to get up to an additional 6 hours of battery life.
      • More epic shots: The 13 megapixel camera with Optical Image Stabilization and HDR+ lets you take your best possible photos with the least possible effort.
      • More sound in stereo: With dual front-facing stereo speakers, you’ll get an immersive stereo sound that is great for experiencing music, movies and games as you should.
      • More with Lollipop: Nexus 6 comes with Android 5.0 Lollipop - a sweet new take on Android. Lollipop introduces Material Design so that content responds to your touch, or even your voice, in more intuitive ways, and transitions between tasks are more fluid. Plus, new call and message notifications allow you to act on (or dismiss) them without interrupting what you’re doing. And much much more.
        Nexus 6 will be available for pre-order through the Google Play Store in late October starting at $649. There are two colors to choose from - Midnight Blue or Cloud White - and two memory options - 32GB and 64GB. Nexus 6 will also be available on motorola.com and through carrier partners starting in November. You’ll hear from our carrier partners soon with additional pricing and availability information. In all, Nexus 6 will come to 28 countries across Europe, Asia-Pacific and North America starting later this year and as we head into Q1.



      More Android All Around
      It’s no secret we love Android. That’s why every one of our Moto phones is built on a foundation of pure Android - it’s easier to use, delivers amazing performance and lets you choose how you want to use your phone. So we have more sweet Android news to share...

      Once Android 5.0 L is officially released, we intend to bring this latest upgrade to many of our other Motorola devices, as well. This includes Moto X (1st and 2nd Gen), Moto G (1st and 2nd Gen), Moto G with 4G LTE, Moto E, Droid Ultra, Droid Maxx and Droid Mini. We're still working out the details on timing and the upgrade depends on our partners' support so stay tuned to our software upgrades page for the latest and greatest.


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      It’s Official: Android 5.0 Lollipop Coming to Moto X, Moto G, Moto E and More

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      Now that Android 5.0 Lollipop will be going to the world with Nexus 6—a product of some of our own engineering—we are excited to confirm that this latest and greatest Android release will also come to our other devices as part of our ongoing software strategy to provide fast updates to our pure Android experience.

      While Google has not yet publicly released Android Lollipop, we are happy to confirm that the upgrade will come to:
      • Moto X (1st Gen. & 2nd Gen.)
      • Moto G (1st Gen. & 2nd Gen.)
      • Moto G with 4G LTE
      • Moto E
      • Droid Ultra, Droid Maxx, and Droid Mini
      Please stay tuned for more information on timing and other products, pending the public release and working with our various partners. And, you can always check for the latest on your specific device by going to our software upgrades page.

      Posted by Steve Horowitz, SVP Software Engineering

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      The Download: The Creative Opportunities of Designing for a Round Watch

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      One of the things that excites us about round watches is not only the iconic, beautiful design. It’s also unleashed cool, new opportunities for software development and new experiences. So for today’s Download, our regular spotlight on software, we wanted to get a little deeper into the benefits of designing for round watches.

      Though for decades designers have created software experiences for squares and rectangles (LCD monitors, mobile phones, tablets, and even TVs, to name a few), a round watch provides a new canvas. Rick Hoobler, a user interface designer for Moto 360, and I have talked about how it provides fresh experiences in a few ways:

      • A smooth, sweeping experience for your eye. Rectangular form factors typically require left alignment to look good according to traditional design principles. But circular screens create a smooth, race-track like behavior that is soothing to the eye. There is no starting or stopping point. It’s fluid and elegant.
      • It’s a delight to experience new technology in a classic form factor. The blend of old and new create a deeply satisfying aesthetic. The classic round shape meets brand new technology to create a design duality that feels original without trying too hard. Tableware, plates, glasses, handles—these are all classic round shapes. When we bring this to the watch, you can see things like someone’s photo that fills up the beautiful, locket-like round shape or maps with solid fields of color in a round compass shape.
      • The circle is a natural shape for tracking progress. From a design perspective, it is a very compelling experience for users to be able to use sleek progress meters that track all around the edge. You can see all-day progress, instead of a tiny standard-looking chart. The heart rate monitor, for instance, easily curves in a circular shape to show how fast your heart is beating.

      Hear Rick share more about what it’s like creating experiences in a round space, instead of a square one.


      What else is new in software this week?

      • Hot off the presses is an update to Motorola Camera that brings you a remote shutter for Android Wear watches, so you can trigger a shot from your wrist. It also brings numerous performance improvements and bug fixes across Motorola products. We’ve now had over 1 billion shots captured by Moto G users and will continue to bring improvements to our customers!
      • Motorola Assist was updated with important bug fixes for Talk to Me and Drive Mode. FM Radio has been updated on Moto E and Moto G to provide lockscreen controls and to support playback to Bluetooth speakers.
      • Motorola Connect and the Motorola Connect Chrome extension have been updated to improve stability and support emoji (Chrome extension).

      Hope you enjoy. Let us know what you think.

      Posted by Lior Ron, Product
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      The Download: #MotoTips for Your #Moto360

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      When we designed Moto 360, we focused on building a modern timepiece. It not only fits your look but also assists you in everyday tasks as you make your way through the day. Just like our phones, we want you to have an experience that gets better and better over time, so Wednesday we shared our first update to Moto 360.

      The new update enhances our Bluetooth connectivity and adds a new message that confirms Moto 360 is charging even when the battery is depleted. We also squashed a few bugs.

      There are also some simple tricks to help make the most of your Moto 360. So, for today’s Download, we’ve devoted our regular spotlight on software to #MotoTips for #Moto360.

      Here are two. What are yours?

      Changing and Customizing Your Watchface
      Simply long press to change the face and then use Motorola Connect (don’t forget to download it here!) to customize the colors and look to your style.



      Access to Settings
      Holding down your button for four seconds.



      Posted by Howard Shen, Product Management
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      The Download: Join Motorola Assist Product Manager in an AMA July 17. Plus, Android 4.4.4 News.

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      Mark Rose is stretchin’ his fingers. He’ll be typing fast and furious in a Google+ Ask Me Anything (AMA). Join Mark one week from today at 2 pm CT for a 30-minute chat where he’ll answer your questions live in a Google+ event.

      Mark is our product manager focused on making your phone useful to you wherever you are. Specifically, he leads product management for Quick Capture and Motorola Assist, the app that knows when you shouldn’t be bothered and that can read messages aloud when you’re driving or at home. In a meeting? The app can silence your phone. Driving to work? It can tell you who’s calling or read your texts out loud. Want to take a quick photo? Pull out your camera and twist it to pull up the camera app in a flash.

      Mark has been in product management for 15 years and is eager to take your questions! Ask him anything about Assist, share your suggestions, delve into his experience, or even chat about his love of coding, building apps, and the beach.

      Join us next Thursday, 7/17, at 2pm-2:30pm CT. Check out the Google+ event page and take part in the conversation by commenting.

      In other software news, here’s the latest Download:

      Connect Gets a New Look and a New Ring Feature - Our latest update to Motorola Connect brings a sleeker more beautiful interface (and new icon!) to the app that allows you to see text messages and calls coming into your Connect-enabled phone on your computer’s Chrome browser. As always, you can read and respond to texts using your computer’s keyboard and know who’s calling before you decide to reach for your phone. But now you can call your phone right from your desktop—for all those times you lose your phone in the couch cushions. We’ve also moved the app to your app drawer to make Connect easier to find.

      Android™ 4.4.4, KitKat® Begins Rolling Out - We’ve begun rolling out Android™ 4.4.4, KitKat® to our phones! This latest update includes all of the goodies of 4.4.3—such a new dialer, the ability to pause during video recording, and enhanced camera image quality—and includes enhanced security for OpenSSL. We just started rolling out in Brazil and India for Moto G; in Brazil, France, Canada, and Asia Pacific for Moto E; in the U.S. for DROID Ultra. We are always working to deploy the latest software as fast as possible and expect the update to come to many more phones soon. Check out the software updates page to see if your phone has been upgraded yet.

      Posted by Steve Sinclair, Product Marketing
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      The Download: GOAL! Behind the Scenes of Our New Soccer Startup Animation

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      At Motorola, we are here to bring people together by connecting them to each other wherever they are. And for one summer every four years, the world comes together for the game of soccer (football, for some)—and what better reason to celebrate?

      So when you’re not busy at home watching soccer (perhaps even using our new home mode in Motorola Assist, which we launched last week), check out our new soccer startup animation, which we rolled out Tuesday to Moto X, Moto G, and Moto E globally.

      We wanted users everywhere to connect with our animation, so we decided to spotlight the different types of fields where people can play soccer across the world. After all, unlike other sports, you don’t need specific wood courts or tennis stadiums or 100 yards of grass. You just need yourself, a ball, and a wide open space, whether grass, concrete, asphalt, or packed dirt.

      Taking our users to the various soccer fields—from dirt lots, to school practice fields, to concrete back alleys, to official turf in Brazil—meant creating four different globes in addition to the ball in a 3D computer environment—which we manually rotated to capture the finished story.

      And thus our final animation was born:



      The animation started rolling out Tuesday, but if you haven’t received it yet on your Moto X, Moto G, or Moto E, be sure to download the latest Motorola Boot Services and restart your phone. We hope you like it.

      Posted by Meet Jariwala, Motorola Boot Services Product Manager
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      Android™ 4.4.3, KitKat® Rolls Out to Moto Devices This Week

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      An amazing phone experience is more than just the physical device you hold in your hand. We know that the complete phone experience is about both the software and the hardware. And we believe that your software should continually evolve to get better and better and keep you on the cutting edge.

      We are excited to announce some icing on top of the, well, KitKat. Starting today, we are rolling out Android™ 4.4.3, KitKat®, which was just released by Google.

      This week we begin rolling out to:
      • Moto X T-Mobile users
      • Moto G users who bought online in the U.S. (includes Moto G 4G LTE) and at retail in Brazil
      • Moto E users who bought online in the U.S. For Moto E users, you are still up for the next major Android update as well. Consider this the cherry on top.
      This latest software update brings an improved dialer with a new interface and new colors to enhance consistency and usability, as well as several stability, framework, security fixes, and enhancements to the power profile capabilities.

      Motorola users will also enjoy:
      • Improved camera image quality for Moto X including better consistency of exposure, more realistic flash coloring, and improved photos in low light conditions using front camera. 
      • For Moto X and Moto G, pausing for video recording with a convenient pause/resume button on the viewfinder.
      • Motorola Alert in this update for Moto X and Moto G users. This new app helps give peace of mind by sending periodic messages to the contacts you choose.
      Check our release notes for Moto XMoto G, and Moto E for more detailed information.

      Wondering when new software updates will come to you? Please check our software upgrades page for the latest information.

      Posted by Steve Horowitz, SVP, Software Engineering
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      The Download: Updates Keep Coming to Motorola Alert, Contextual Services, and Help

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      Last week we hosted our Moto E Hangout on Air, and your questions and comments had an energizing effect on us. It inspired us as we’ve worked on the most recent slew of updates. These have included Help, Contextual Services, and even Alert, which we’re expanding after just announcing it two weeks ago.

      Here’s the latest Download:

      More languages for Motorola Alert - After launching Motorola Alert on Moto E a few weeks ago, we added seven more supported languages with this latest update. This increases the number of additional languages and dialects supported from 28 to 35, adding support for Nordic languages, as well as for Arabic and Hebrew.

      Under the hood optimization - We’ve made some under-the-hood improvements to Motorola Contextual Services and Motorola Modality Services, which power many of the experiences in Motorola Assist. Look forward to some news coming for Assist soon!

      A new design for Help - We built Moto E with the idea of increasing access to smartphones for people everywhere. To welcome our new users, we thought we’d make Motorola Help even easier to use. This new update provides a new, cleaner home screen design that’s easier to navigate. We also added new topics specifically geared toward providing information for new Android users (welcome!).

      Kernel Sources for Moto E - We are happy to announce the kernel sources for Moto E and RAZR-M/HD (Android™ 4.4.2, KitKat®) are now on Github. Knock yourselves out!

      Many of these updates were inspired by feedback from you. We really value your feedback. So, please tell us what you think on Google+, Facebook, and Twitter using the hashtag #askMoto.

      Posted by Punit Soni, Product Management
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      The Download: Join Our Hangout On Air to Talk about Moto E!

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      You could say it’s been an exciting past few weeks for us at Motorola. Just days ago, we hosted launch events in six countries across the world to introduce the latest addition to our smartphone family, Moto E.

      But we’re not stopping there. We want everybody to have the chance to learn more about Moto E. That’s why we’re hosting a Hangout on Air next week Thursday, 5/22, at noon PT. VP of Product Marketing Steve Sinclair and Product Manager Bill Park will be here to answer your questions about Moto E’s hardware and software experiences.

      This is your chance to ask questions, share comments, and converse with our product experts in real time. To submit your question, all you have to do is include your question or comment on our Google+, Facebook, or on Twitter using the hashtag #AskMoto.

      In the meantime, we hope you enjoy the latest software we’ve announced in the past few weeks:
      • MMS with Motorola Connect - Now you can do more with Motorola Connect, the desktop extension that allows you send and reply to texts from your phone. The new update lets you receive and reply to pictures and group messages (MMS) from your computer, so you can stay on one screen instead of juggling many. This is in addition to other enhancements, like contacts matching and number formatting.
      • Seasonal startup animations! - We launched two new startup animations recently for Moto X and Moto G globally. Which one your phone gets depends on the season for your hemisphere. So, for example, if you’re in Sao Paulo you will enjoy a fall bootup animation, while those in San Francisco will see a spring one. They’ll swap when the season changes. 
      • Find peace of mind with Motorola Alert - We all have people in our lives who care about us and want to know that we’re safe. Motorola Alert will put them at ease by keeping you in touch with your closest contacts. This new software experience does three things: 1) Automatically alert those closest to you when you’ve left or arrived at a specific location; 2) Send an SMS to close contacts when you want them to meet you somewhere or if you want to keep them updated on your location periodically; 3) Quickly sound an alarm when or speed-dial an emergency number that you set up in an emergency. Alert will be available first on Moto E and will be coming to other devices soon via the Google Play Store.
      • SIMS get smarter - As another example of Motorola experiences that solve consumer problems, we created a solution for our dual SIM devices which are available in several key markets. With Moto E, we’re introducing Dual SIM with intelligent calling. This new feature learns from your patterns of use and automatically selects the preferred SIM when calling a specific contact. For example, if your call history shows that you always use SIM 1 to call your parents, Moto E will make sure to automatically use SIM 1 whenever you call them. In Brazil, we’ve taken this experience even further. Dual SIM with intelligent calling will automatically select a SIM based not only on your usage pattern, but also on your contact's carrier. Read the FAQs to learn more.
      Let’s not end the conversation here. Ask us your questions and tell us what you think for the Hangout on Air Next Week. Looking forward to seeing you all there.

      Posted by Punit Soni, Product Management
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      The Download: Making One's Voice Heard is Not as Easy as it Sounds

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      For a long time, touchless voice control was considered the holy grail of mobile devices. We knew it would make the experience on our phones irresistible—for our users driving in the car, cooking in the kitchen, glued to the TV watching that last episode of Breaking Bad—or whatever other reason you have for not wanting to pick up your phone.

      We learned a lot in the process of building it.

      Touchless Control was thrilling to launch and has been even more exciting to evolve. But the process of building the feature was an experience for us, too! For today’s Download—our regular spotlight on Motorola software—we want to share what we learned in developing Touchless Control:
      • Everyone is different—especially in the way they speak. We set out to build a deeply personal, super useful phone experience for our users—and we quickly realized that for a device to recognize a voice command, we had to consider all of the different dialects across the world that our phones support (English, Spanish, Portuguese, French, German, and Italian). For every language, we gathered 100-200 people of various genders and regional accents to help us build a reference dictionary. This dictionary would provide the foundation for the technology. Then we tested the software against audio clips from TV shows. The last step was ruthless trial and error until we could refine the product to work for everyone. It turns out, to make something truly personal, you do have to make it work for everyone!
      • Toys can yield insight. Touchless Control was the first hands-free voice control ever offered on a mobile phone. So during the development phase we tried to find products in other industries that used similar voice command technology. We found two, both in the toy industry: a blue, one-eyed Alien alarm clock that could listen to you speak and a little Christmas ornament sold on TV that would automatically play holiday songs when you called out to it. A good toy provides endless joy.
      • It’s all in the trigger. The trigger—or the “OK Google Now” phrase that activates Touchless Control—is a crucial cornerstone in getting always-on software to work. It had to be very distinctive, so it wouldn’t be confused with other ubiquitous phrases used in everyday conversation, and it had to be easy for the device to pick up. In linguistic terms, this meant the trigger had to be at least four syllables (ideally at least five) and include unique sounds. We worked with several professional linguists and tested dozens of potential triggers. Some random words like “magic” and “genie” performed really well. But ultimately “OK Google Now” worked the best and made sense for our Android-based software.
      • Some women tend to say their w’s with an h. We didn’t even hear it ourselves at first, really. But when we looked into the audio data, sure enough, we learned that a significant number English-speaking women tend to begin their w sound with an h. Quite elegant.
      Today we’re inspired to see that the majority of Moto X users are actively using Touchless Control with a significant number using it more than five times a day. Google searches are the most often used command followed by voice-activated calls. The touchless features are especially popular among our younger users.

      One of the most frequent questions we received for last week’s Hangout on Air with Punit was whether we were continuing to develop new Touchless Control features and commands. The short answer is yes. We’ve learned a lot in building this software from the beginning, and we look forward to launching future features and commands in the coming months. 

      Let us know what you’d like to see in future iterations by telling us on our Google+, Facebook, or Twitter using the hashtag #motodownload. 

      Posted by Richard Hung, Product Manager
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      Celebrating 50 Updates with a Hangout!

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      Here’s a not-so-secret, early Easter egg for you: This week, we’re celebrating 50 app updates since we released Moto X!

      That’s 50 updates across more than 15 different apps and services in just 8 months. These have included enhancements like new Touchless Control commands, texts read aloud while driving, new boot animations, a redesigned gallery, and, of course, squashed bugs. It’s been a crazy but exciting road to travel, all in the name of continuously delivering to our users fast updates on top of the latest and greatest Android version. 

      To commemorate, I am hosting a G+ Hangout on Air next week Wednesday during which you can ask me anything you’d like to know about our software and share your feedback on how we can make products better for you.

      We think it’s the perfect way to mark the occasion. Why?
      • The heart of everything we do in software is you, the user. So, of course you need to be a part of the festivities. 
      • Listening is a key part of our product development. And we want to hear what you have to say! We listen to your feedback as we hone innovations, to make them the most useful to you. 
      • What better way to thank you for your support than over Hangout? So we can say thank you face to face.
      RSVP to our event here, and start asking your questions on my Google+ page or on our Motorola Facebook, G+, or Twitter using the hashtag #askMoto.

      Posted by Punit Soni, Product Management
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      The Download: Behind the Scenes of Our April Fools’ Animation

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      We celebrated April Fools’ this week by enlisting the help of some of our favorite mysterious creatures. A UFO, the Loch Ness Monster, and the Yeti all pitched in to create Motorola’s surprise stop-motion animation for users who powered up their phones on April 1 (it will be available for 11 more days!). But the story of our boot up began with a creative animator and a vision to bring the art of stop-motion to the new medium of phones. For this week’s Download, we want to give you a behind-the-scenes look at what it took to bring our latest Motorola Boot Services animation to life.

      With Motorola phones, we are always working to deliver highly personal experiences customized for you. And that meant starting from the very beginning: the time you start-up your phone. If you haven’t noticed, we like to change these boot-up greeting animations often to make them timely and seasonal for you.

      “We said, how about we give a life to the boot up, make the animation richer, and tie it to what our users care about,” said Motorola product manager Meet Jariwala.

      Ultimately, it took 192 frames—that’s the number of individual pictures used to create this week’s April Fools’ stop-motion animation start to finish. It’s a beautiful, centuries-old craft that involves masterfully stitching together a series of photos to create a story.

      “For this project, stop-motion was a fun choice,” animator Kirsten Lepore said. “It had a handmade feel for the canvas of the phone, and you could really develop things like fur for the Yeti. It’s always more fun when you can see small details.” Stop-motion gave the animation a human touch and fit the personal nature of phones, which are always updating.



      It began with developing the characters in 2D sketches then creating each of the characters as 7-inch puppets by hand. Then Kirsten designed a set for the puppets and, frame by frame, took pictures of the puppets to make the animation.
      “As a stop motion animator, you almost have the job of a director because you have to capture the performance of the puppet,” Kirsten said. “So you give personality to it in the way it moves and acts.”

      Want to meet each of the characters? Kirsten introduced us.


      The Loch Ness Monster - 6” x 2” - “The Loch Ness Monster is very happy. He’s also playful because he sticks his tongue out as we zoom up, almost teasing the audience. The Loch Ness Monster was clay because I knew he would move a lot, and clay is very flexible.”


      The Alien - 6” x 6” - “The Alien is mischievous. He smiles a little wider before he shoots his alien beam. I actually laid LEDs into the Alien ship so that he could light up, and it gave more dimension to the puppet, especially since the rest of the material was reflective.”


      The Yeti - 7”-tall - “He looks tough, but he’s also kind of a scaredy cat when he gets caught in the act and runs away once the spotlight is on him. I built the Yeti more rigid because he’s more human, a little stiff, and intimidating. He chickens out in the end, so I also made him furry. I applied all the hair on him by hand. I gave him a clay face to make his face very expressive.”

      Watch these characters come to life with the latest Motorola Boot Services from Google Play Store when you restart your phone. And be on the lookout for more exciting start-up animations to come.

      Just another week of software updates. Stay tuned for more, and let us know what you think on our Google+Twitter, and Facebook.

      Posted by Punit Soni, Product Management
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      The Download: 48 App Updates and Counting — New Gallery, Assist, Camera, and More.

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      It’s only been seven months since Moto X launched, and ever since then our team has pushed hard to execute on a strategy of releasing apps quickly and then iterating nimbly. This was our strategy from the beginning, and we hope our fans are feeling the benefit across all our products. With our Camera update today, we mark 48 updates since that August launch!

      But that’s only one of the updates that we’ve turned out the past two weeks. And fear not, there is still more to come.

      Here’s the latest Download.

      Press to Snap - We designed the Camera app to help people take pictures more quickly and more naturally. That’s why you can easily snap a photo by touching anywhere on the screen and on Moto X you can launch your camera with two twists of your wrist. For those that prefer the click of a physical button, though, this new update lets you take a picture by just pressing the volume button on your Moto X, Moto G, or Droid Ultra.

      Scroll Down Memory Lane - Our new Motorola Gallery update brings a new way to browse through your photos in the timeline, making it easy to navigate galleries large and small. Just swipe though each event to see your photos. This, along with other changes, streamlines our interface across the app. The result is a more beautiful and more elegant gallery, and you’re able to see more of your own photos and videos wherever you look.



      Get It Together with Assist - Motorola Assist helps you out when you’re busy—reading messages aloud while you’re driving, helping you sleep in peace, and more. The app’s meeting mode, in particular, knows when you’re busy based on your calendar and silences calls when you don’t want to be bothered. With this new update to Assist, you can choose what calendars you want to use with meeting mode. So if it’s OK to be interrupted during your workout schedule but not OK to be interrupted during meetings and family time—you can make the choice.

      Get Help in One Place - New to Google Play is our Help app, formerly called Moto Care. With Motorola Help, you can learn all about your phone in one place and get easy access to real people at Motorola Customer Care when you need to. Pro tip: When you register your phone at http://www.motorola.com/support, you can get personalized tips and protect your phone if lost.

      Enhanced Active Display - We’ve squashed some bugs! Motorola Active Display now runs more smoothly.

      It’s still early in the year. We have a lot to do! We hope you like this set of updates. Please let us know what you think of our latest on Google+, Twitter, and Facebook.

      Posted by Punit Soni, Product Management
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      The Download: New Touchless Control Command, Selective Migrate, Smart SIMs, and More.

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      We’ve got a bunch of new updates to share with you all. We’re keeping the momentum going this week with a swath of new enhancements that both tighten up the backend and bring some new goodies to the user experience.

      Here’s the latest Download:

      What’s Up with Touchless Control - Hands tied? Our latest update to Touchless Control introduces a new convenient command: Just say “OK Google Now, What’s up?”—your phone will read aloud your latest notifications. 

      Migrate What You Want - Our Motorola Migrate app has been a hit for users transferring their information from their old phone to their new Moto X, Moto G, or Droid phones. But we heard from some people that it would be even more useful if they could select what content to transfer. With this update, we’ve made this possible for users moving from an old Android phone to choose what kind of content they want to migrate. This update also automatically imports SIM contacts to your preferred Google account and makes it easier to transfer the content you want if your old phone’s content is bigger than your new phone’s available memory (nothing like a little early Spring cleaning!).

      Getting Smart with SIMs - Here’s a little treat for users in Latin America and India who have Moto G that supports dual SIMs: With the latest KitKat upgrade, we’ve included a new feature called Automatic SIM Selection. If you typically select the SIM for every outgoing call, this feature will suggest the preferred SIM to use based on the one that you’ve used to call friends in the past. Moto G users with dual SIMs can simply switch the feature on in their Settings. For more information, check out the FAQs.

      Customize Your Active Display - Active Display quietly displays what you need to know with just a touch—and with this update you can now enable and disable notification vibrations using your phone’s Sound settings. Also, did you know that you can control which apps send notifications to Active Display? Just go to Settings > Active Display to choose what apps are important enough to you.

      An Enhanced Assist - Motorola Assist—which recognizes when you shouldn’t be bothered and helps you out while you’re driving—now works even smarter to adapt to your working style in meetings. This update allows you to block off personal time in your calendar but still take calls. We’ve also made an important enhancements in Bluetooth connectivity that allow even more users to integrate Assist with their car’s built-in Bluetooth carkit.

      We’re continuing to sprint after these evolutions, quickly innovating on both user-facing experience and backend technologies. Please let us know what you think of our latest on Google+, Twitter, and Facebook.

      Posted by Punit Soni, Product Management
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      Buggy Night, the latest Spotlight Story, now playing on a Moto X near you

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      Last year, on October 29th, we introduced the world to a mouse, a hat and a little windy trouble brought to life by immersive storytelling technology. That was the first Spotlight Story. It was called Windy Day.

      Ready for another story? It might be the same forest, but things are definitely different once the sun goes down.



      Continuing our work with award-winning storytellers, Buggy Night was directed by veteran animator Mark Oftedal along with much of the Windy Day team, including Caldecott winning illustrator and writer Jon Klassen and Academy award-winning producer Karen Dufilho-Rosen.

      With each Spotlight Story we’re uncovering more ground -- both technologically and creatively. We’re continuing to explore novel storytelling possibilities for mobile. Possibilities that are revealed when mobile is considered a true medium, rather than just a smaller screen. We’re finding out what happens at the intersection of hardware, software, and content.

      Technologically, Buggy Night takes interactivity and immersiveness to the next level. For this story, we created seamless interactivity by leveraging Android 4.4 KitKat graphics capabilities applied to a true 360-degree environment. Creatively, this meant that we had to tell a story that unfolds where you choose to look -- and where you don’t.


      Keep an eye on your Moto X and see what happens when your phone catches the latest Spotlight bug going around.



      If you missed our first Spotlight Story, Windy Day, you can check it out in the new Library section of Spotlight Player. And to keep up to date on all things Spotlight Stories, follow our Tumblr or join our Google+ Community.

      Posted by Rachid El-Guerrab, Advanced Technology and Projects (ATAP)
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      The Download: KitKat Sweetness Comes to Moto G in India

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      It’s been an exhilarating few weeks for our team, and it’s hard to believe that it was just days ago that we launched Moto G in India. We promised that we would deliver KitKat quickly, and today we’re thrilled to share that we were able to start rolling out that update within a day of making the commitment. It’s official: Moto G phones in India are now being updated to Android, KitKat 4.4.2. This very latest build brings a number of cool, new features to Moto G, like an improved phone dialer, new photo editing options in the Gallery app, the ability to print documents and photos, and more. For more information, check out the release notes and our updates page.

      We know that super fast updates like these are important to our users, and we’re more committed than ever to keep releasing them. Keep watching as we continue to update our software experiences quickly and continuously just as we have been. Your phone will just keep getting better.

      Check out some of the other software enhancements we’ve been releasing. Here’s the latest Download:

      Getting in the New Zap Zone - Our latest update to Droid Zap allows all Android users to quickly and easily share pictures with others who are nearby. It also introduces a brand new app feature, Zap Zone, that allows any Droid user to get in the party mood and automatically share with any Android friends who have joined their Zone.

      We’ve Moving to Github! - By popular request, we are now hosting our kernel sources on Github instead of Sourceforge. Developers, rejoice! Our first release on GitHub is the Moto G Play Store Edition kernel sources. We’ll continue to host kernel sources released before January 10, 2014 on Sourceforge, and moving forward all new kernel sources will be hosted on Github. Check out our new Motorola developer resource page.

      More KitKat Treats - More KitKat for more people! In addition to KitKat for Moto G in India, we’re rolling out the latest Android KitKat version for Moto X on T-Mobile, Moto X on U.S. Cellular, and Moto G on Verizon, our first splash with 4.4.2 in North America. For more information, check out our updates page

      We can’t wait to show you more in the coming days and months. Please keep sharing with us your thoughts and feedback at on Google+, Twitter, and Facebook. Your thoughts are key as we continue to launch and iterate quickly.

      Posted by Steve Horowitz, SVP, Software
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